The management of Ameristar Exteriors, Inc. believes in educating our customers with the knowledge that our experience and expertise has taught us throughout the years. We would like to welcome you to our company blog where you can explore breaking news, cutting-edge technology, business management and industry trends — as well as the lighter side of life in the roofing industry. Feel free to add your comments to a post, e-mail us about new topics to look into, or direct any questions to us that we can help answer.


"We are with you from start to finish! It's more than just a promise, it's our guarantee!"

Wednesday, August 25, 2010

Roof Longevity



At Ameristar Exteriors, we truly believe in the power of knowledge.  The foundation and success of our company is highly credited to the knowledge and experience that our expertise has taught us throughout the years. We are committed to a standard of excellence in all that we do. As one of the top leading roofing, siding, and gutters contractors nationwide, we understand that it is our priority to spread the knowledge about how homeowners can protect their greatest investment and preserve the integrity of their exterior home systems, i.e. roof, siding, gutters, etc.

Occasionally, we come across articles that we feel will be beneficial to our readers. John D’Annunzio has written a series of articles for FacilitiesNet discussing factors that determine roof longevity. Below is a brief description and link to each article.


This first article discusses key components to proper design that include wind uplift calculations, drainage design, thermal factors, perimeter edge design, and existing building conditions. It also discusses the selection of materials and systems that are compatible with existing building conditions. Proper design should always focus on providing a long-term roofing system.


The second installment explains that not all roof materials are the same and not all materials are suitable for all buildings. Applied materials should be new, free of all excess moisture, and manufactured in compliance with ASTM standards. Proper material storage at the project site is also required.

In addition, the roof is one of the only major building components that is partially or fully constructed on-site. A large percentage of premature roof failures occur due to improper workmanship.


Finally, the third article describes how applications of roofing materials in conditions not suitable to the material’s constraints (too hot, too cold, in wet weather) will contribute to premature failure.

No matter the roof type, all roofs require a certain level of attention. Roofs are exposed to the elements 24 hours a day, every day of the year. One of the most important reasons to implement an annual roof maintenance program is to extend the service life of the existing roof system.

Friday, August 20, 2010

Severe Storms

Thursday, August 19, 2010

How To Detect Roof Hail Damage

eHow recently featured an insightful article on How To Detect Roof Hail Damage. We recommend  clicking here to read the full article and to learn more about how you can protect your greatest investment from the damaging effects of hail.


To read the eHow article in its entirety click here.

Saturday, August 7, 2010

Customer Evaluation Survey


"We understand that the trust and faith that our customers place in our company is not to be regarded lightly. Our objective is to provide impeccable honesty and integrity to all of our customers while surpassing their expectations."

-Owner, Anthony Chiovari

We value your opinion at Ameristar Exteriors. We kindly invite you to let us know how we are doing by taking a moment to complete our Customer Evaluation Survey. Please copy and paste the form below into Word and email to sales@exteriorsales.com. It is important for our team to maintain our goal of 100% customer satisfaction, therefore, if you feel there is any way we could have improved our service, please let us know. We are always interested in taking care of each and every customer as though they were a member of our extended family. 

Thank you for your feedback and referrals!

Customer Evaluation Survey
As a customer of Ameristar Exteriors, your feedback is very important to the success of our company.  Please take a few minutes to tell us about your experience with Ameristar Exteriors.

The project was for a: Home____  Business____

Initial Contact
~ How did you first find out about Ameristar Exteriors? Website____  Flyer/Handout____ 
Yard Sign____  Truck____  Referral- please list name____________________________
Other-please explain_________________________________________________

~ Was it easy to get information about our company and the services we provide? Yes____  No____
What could have been better:_______________________________________________________

~Were you pleased with the quality and professionalism of the company documents that were presented to you (i.e. folders, paperwork, business cards, yard signs, etc.)?
Yes____  No____

~ Who were you working with: Contact person:_________________________________________

~ Was the field representative courteous, prompt, and responsive to your needs and questions?_____
_____________________________________________________________________________

~ Were you given a clear idea of the installation process and material samples to facilitate your decision?
_____________________________________________________________________________

~ Any other comments about the information and sales process:_____________________________
_____________________________________________________________________________

Installation
~ Were your exterior improvements/repairs installed in a timely manner?
_____________________________________________________________________________

~ Did we deliver what you were promised in terms of materials and quality craftsmanship?______
_____________________________________________________________________________

~ Was your property left in clean and tidy condition after work was complete?__________________
_____________________________________________________________________________

~ Were there any problems during any part of the installation process?________________________
_____________________________________________________________________________

~ If so, were they resolved to your satisfaction? _________________________________________
_____________________________________________________________________________

~ Would you recommend Ameristar Exteriors to a friend, neighbor, or associate?________________
If no, why not?__________________________________________________________________

Any other comments:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

May we use your name and/or comments in our publicity? Yes____  No____
(If no, your information will be kept confidential.)

Customer Name:                                          Dated:
______________________________        ________________________________

Address:
______________________________

Mail to: Ameristar Exteriors, 2605 S. Clearbrook Dr., Arlington Heights IL 60005

Friday, August 6, 2010

The Design Eye Visualization Experience

A new roof is one of the most important decisions you will ever make when upgrading your home. Before selecting a roofing contractor, you should carefully plan out your project from start to finish. Roof color is one of the most important choices you will need to make, as well as one of the most risky decisions you will have to take on. Risky because the color and style you select today could be with you for the next several decades. Fortunately, we understand first hand that it is difficult to visualize what a particular roofing shingle color will look like when installed on your home.  At Ameristar Exteriors, we offer our customers color selector charts that will help make the decision easier, along with our own knowledgeable, experienced, professional advice. Today's roofing color blends can be intricate, therefore we highly suggest looking at several shingles before advancing with a commitment.

Various roofing manufacturers offer customers Web-based tools to facilitate the process of selecting exterior products for your home.  We prefer the Owens Corning Design Eye Visualization Experience, which can be accessed by clicking here. Choose from a model home online, or upload a photo of your home and experiment with professionally designed palettes or create your own custom color combinations.

Thursday, August 5, 2010

GAF/ELK Certified Weather Stopper Roofing Contractor

Ameristar Exteriors is proud to announce that we are a GAF/ELK Certified Weather Stopper Roofing Contractor.

Wednesday, August 4, 2010

The Good Housekeeping Seal

At Ameristar Exteriors, we pride ourselves on the products we deliver to our customers. In an industry where reputation is built upon every job, we understand the importance of high quality products and professional craftsmanship. Our most preferred products are GAF/ELK roofing shingles and roof materials.  GAF's quality roofing products are regularly recognized by leading industry experts and Ameristar Exteriors proudly stands as a GAF/ELK Certified Weather Stopper Roofing Contractor . While there are many reasons to boast the integrity of GAF materials, we find it important to note that GAF/ELK stands as the only roofing manufacturer to withhold the highly recognized and coveted Good Housekeeping Seal.


The GAF-Elk Smart Choice® Roof System Solution has earned the prestigious Good Housekeeping Seal, which means that Good Housekeeping stands behind the products in this system. (Refer to Good Housekeeping magazine for its consumer protection policy.)


To learn more about the specific GAF/ELK products that have earned the Good Housekeeping Seal, please visit the Good Housekeeping website by clicking here.